Current Turnaround : Most jobs can be done sameday, unless we need to order a part.
It doesn’t matter whether you use your bike for commuting, daily errands or you have a big event coming, sometimes you need your bike back straight away. Whatever you need, we’ll try to be as accomodating as possible, just let us know your requirements.
It is also worth noting that we open until 8pm most days. Also, if you make a prior arrangement it is possible to drop your bike off before we open.
With over 40 years of collective experience between our mechanics, you know your bike is in safe hands. It doesn’t matter if your bike is an older machine that needs some TLC or the latest high tech super bike, unlike some bike shops we are not elitist. In fact we think its good all round to keep older bikes up and running.
In order for you to decide what work you’d like completing on your bike, we are happy to provide an estimate before we start work. Please just ask when you bring your bike in.
Once the work is completed, your bike will be road tested to make sure the repaired item/s works under pressure.
Upon collection you will receive a fully itemised bill detailing all the work has been completed and you will be able to talk to one of our mechanics directly if you have any questions.
It is safe to say that we specialise in working on classic and vintage bikes. No matter how old your bike is, we will likely have whatever obscure tools it needs to fettle it up.
Moreover, if your frame needs repairs or a respray we can help with that too. Please take a look at our resprays page for more info.
We are happy to offer general repairs on all good quality electric bikes. For more information on pricing, please download our E-Bike pricelist.
Workshop opening times
Our workshops are open during our normal opening times Monday to Saturday. We can offer a drop off and pick up service outside these hours by prior arrangement.
I have a Boardman bike, will you service or repair it or do you only do servicing on bikes that you sell?
We can service any quality bike from any manufacturer. We do occasionally have to say no to supermarket and catalogue bikes. The quality of all the parts fitted has to meet our minimum standards. At the very least, the bike needs to have full Shimano gears and alloy brakes and brake levers. If you’re not sure, just bring it in and let us have a look.
Do I need to book my bike in for a repair/service?
Due to Covid-19 we are now operating a booking in service exclusively online. To book your bike in for a service click here.
I dropped my bike off for service, when will it be ready?
When you book your bike in for a service, we will work an estimate out for repair and let you know how much to expect. If you are happy for us to go ahead we aim to turn the bike around within 24-48 hours, providing we have all the parts in stock.
How much will my bike service cost?
Before we start any work we will contact you with a written quotation of what the bike needs and the cost to put it right. We won’t start, or do any other work until you accept the quote.
Parts purchased elsewhere
No problem we are happy to fit them.
Bringing your bike for repairs
When you bring your bike in for repairs, one of our staff members will make sure you are already booked in, find your details on our computer and double check we have them correct. Then we can take the bike off your hands and we’ll be in touch again shortly.
If you bring your bike in an unacceptable level of cleanliness, we may have to charge for cleaning it before we can start work.